Join Our Team and Be Part of Something Exceptional
Holiday Inn & Staybridge Suites, located at the prestigious Dubai Al-Maktoum Airport, offers exciting career opportunities for individuals passionate about hospitality. As one of the most recognized names in the global hotel industry, we are known for delivering outstanding guest experiences while fostering a supportive and dynamic work environment. We are currently hiring for various positions across Front Office, Housekeeping, and Engineering departments, offering professionals a chance to grow and excel in their careers.
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Why Work at Holiday Inn & Staybridge Suites, Dubai Al-Maktoum Airport?
Holiday Inn & Staybridge Suites are part of IHG (InterContinental Hotels Group), a leading global hospitality company. We pride ourselves on maintaining high standards in both guest services and employee satisfaction. Our culture emphasizes personal development, continuous learning, and the chance to be part of a global network of hospitality professionals. We offer a working environment where team members are supported, valued, and motivated to achieve both personal and professional success.
Front Office Careers
The Front Office is the heart of the hotel. As a member of our front office team, you will be the first point of contact for our guests, setting the tone for their entire stay. Your role is to ensure that each guest experiences the finest hospitality from the moment they walk through our doors.
Front Office Receptionist
A Front Office Receptionist is responsible for welcoming guests, checking them in and out, answering inquiries, and managing bookings. You will be the face of the hotel and the first person that guests interact with. We are looking for enthusiastic individuals who enjoy working with people and are passionate about customer service.
Key Responsibilities:
- Handle check-in and check-out processes efficiently.
- Provide information about hotel services, rooms, and amenities.
- Manage guest reservations and accommodate special requests.
- Address guest complaints or concerns in a professional manner.
Front Office Supervisor
The Front Office Supervisor oversees the daily operations of the front desk, ensuring that all processes run smoothly. You will manage a team of receptionists, provide guidance, and solve any issues that may arise during the shift.
Key Responsibilities:
- Supervise front office staff and maintain guest satisfaction.
- Handle high-priority issues and manage escalations.
- Ensure smooth communication between different departments.
- Oversee check-in/check-out operations and ensure guest experiences meet company standards.
Duty Manager
A Duty Manager ensures that the hotel's daily operations are running smoothly. In this role, you will handle guest relations, address urgent concerns, and make managerial decisions as needed during your shift. We are looking for a proactive individual who can make decisions under pressure and offer excellent customer service.
Key Responsibilities:
- Oversee daily operations during shifts and ensure guest satisfaction.
- Resolve any guest complaints or operational issues efficiently.
- Coordinate with all departments to ensure seamless service delivery.
- Serve as the face of management when senior staff is unavailable.
Reservation Agent
The Reservation Agent manages guest bookings, both over the phone and online. Your goal is to maximize hotel room occupancy by providing the best reservation experience. You will need excellent communication skills and knowledge of the hotel’s offerings to assist potential guests effectively.
Key Responsibilities:
- Handle all reservations via phone, email, and online systems.
- Offer room rates, availability, and special packages to guests.
- Manage booking cancellations and modifications.
- Assist with group bookings and corporate clients.
Housekeeping Careers
Housekeeping is an essential part of the guest experience, ensuring that every room meets the highest standards of cleanliness and comfort. By joining the housekeeping team at Holiday Inn & Staybridge Suites, you will help create a welcoming and clean environment for all our guests.
Housekeeping Attendant
A Housekeeping Attendant ensures that guest rooms and public areas are clean, well-maintained, and up to the hotel’s standards. We are seeking hardworking individuals with a keen eye for detail who take pride in maintaining a pristine environment.
Key Responsibilities:
- Clean and sanitize guest rooms, bathrooms, and common areas.
- Replenish room supplies such as towels, toiletries, and linens.
- Ensure all rooms are ready before check-in time.
- Report maintenance issues and broken items to the engineering team.
Housekeeping Supervisor
The Housekeeping Supervisor is responsible for managing the housekeeping team and ensuring that all cleaning tasks are completed to the highest standards. You will lead by example, conduct inspections, and ensure the team delivers impeccable service.
Key Responsibilities:
- Supervise housekeeping staff and daily cleaning schedules.
- Perform quality checks of rooms and public areas.
- Train new housekeeping staff on best practices.
- Maintain inventory of cleaning supplies and linens.
Engineering Careers
The engineering team ensures that all hotel facilities and equipment are in perfect working condition. By joining this department, you’ll be maintaining a high level of operational efficiency, providing a safe and comfortable environment for both guests and staff.
AC Technician
An AC Technician plays a vital role in maintaining the hotel's air conditioning systems, ensuring that guests enjoy a comfortable environment. We are looking for experienced technicians who are capable of troubleshooting and repairing HVAC systems.
Key Responsibilities:
- Perform routine maintenance on air conditioning systems.
- Diagnose and repair AC units as needed.
- Ensure compliance with safety standards.
- Coordinate with the maintenance team for other facility needs.
Why Choose Us?
Working at Holiday Inn & Staybridge Suites, Dubai Al-Maktoum Airport, means being part of a globally renowned brand in the hospitality industry. We offer competitive salaries, career advancement opportunities, and a positive work environment that values teamwork, integrity, and dedication. Whether you are just starting your career or are a seasoned professional, our hotel offers the perfect platform to grow and succeed.
In summary, joining the Holiday Inn & Staybridge Suites team provides an excellent opportunity for individuals eager to advance their careers in hospitality. With various positions available in the Front Office, Housekeeping, and Engineering departments, there’s a role for everyone looking to be part of something exceptional. Apply now and take the next step in your career with us!
How to Apply
If you are interested in any of these exciting career opportunities at Holiday Inn & Staybridge Suites, Dubai Al-Maktoum Airport, we encourage you to apply today. Please send your updated CV to the following email address:
careers@hids.ae
Be sure to include the position you are applying for in the subject line of your email. We look forward to reviewing your application and welcoming you to our team.
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