Dubai Metro, one of the world's most advanced and efficient metro systems, is offering a wide range of job opportunities for professionals seeking to advance their careers. Managed by Serco, Dubai Metro is known for its cutting-edge technology, exceptional service, and dedication to delivering a world-class public transport system. The organization is constantly expanding and is on the lookout for talented individuals to join its dynamic workforce.
Here’s a comprehensive list of the current job vacancies available at Dubai Metro. These roles span various sectors, including administration, technical services, procurement, HR, customer service, and more. If you're looking to be part of a progressive team in the heart of Dubai, this is your chance to apply for a rewarding career.
Current Dubai Metro Job Vacancies
1) Helpdesk Operator
The Helpdesk Operator is responsible for responding to customer inquiries and providing support to ensure smooth operations of the metro system. This role is ideal for individuals with strong communication skills and experience in customer service.
Key Responsibilities:
- Handling incoming calls and responding to customer inquiries.
- Providing accurate information and resolving issues promptly.
- Logging and monitoring service requests.
Requirements:
- Experience in a helpdesk or customer service role.
- Strong communication and problem-solving skills.
2) Commercial & Procurement Administrator
The Commercial & Procurement Administrator will support the procurement team by managing supplier contracts, processing purchase orders, and ensuring compliance with procurement policies.
Key Responsibilities:
- Managing supplier documentation and contracts.
- Assisting in the procurement process and maintaining records.
- Ensuring compliance with procurement policies and procedures.
Requirements:
- Experience in procurement or contract management.
- Strong organizational and administrative skills.
3) Commercial & Procurement Manager
This role involves leading the procurement and commercial teams to manage supplier relationships, negotiate contracts, and ensure value for money in procurement activities.
Key Responsibilities:
- Developing procurement strategies and managing supplier relationships.
- Negotiating contracts and ensuring timely delivery of goods and services.
- Managing the procurement team and ensuring compliance with policies.
Requirements:
- Proven experience in procurement and contract management.
- Strong negotiation and leadership skills.
4) Bid & Proposals Writer
The Bid & Proposals Writer is responsible for preparing high-quality bid submissions, ensuring that proposals meet client requirements and deadlines.
Key Responsibilities:
- Writing and editing bid proposals.
- Ensuring proposals align with client specifications and organizational goals.
- Collaborating with cross-functional teams to gather necessary information.
Requirements:
- Experience in writing bids and proposals.
- Excellent writing and communication skills.
5) Assistant Technician – FM Civil & Furnit (Dubai Airport Technical Manpower)
The Assistant Technician will be responsible for maintaining civil and furniture systems at Dubai Metro’s facilities. This is a hands-on technical role for individuals with a background in facilities management.
Key Responsibilities:
- Performing maintenance tasks on civil structures and furniture.
- Ensuring safety and quality in all maintenance activities.
- Assisting senior technicians with repairs and installations.
Requirements:
- Experience in facilities maintenance or a related field.
- Technical knowledge of civil and furniture systems.
6) CAFM Team Leader
The CAFM (Computer-Aided Facilities Management) Team Leader will oversee the operation and maintenance of the CAFM system, ensuring that all facilities management activities are effectively planned and tracked.
Key Responsibilities:
- Managing the CAFM system to ensure effective planning of maintenance tasks.
- Training and supervising the CAFM team.
- Ensuring data accuracy and system updates.
Requirements:
- Experience with CAFM systems and facilities management.
- Leadership and supervisory experience.
7) HVAC Assistant Technician
The HVAC Assistant Technician will assist with the maintenance and repair of heating, ventilation, and air conditioning systems across Dubai Metro’s facilities.
Key Responsibilities:
- Assisting senior technicians with HVAC maintenance and repairs.
- Performing regular inspections and preventive maintenance.
- Ensuring compliance with safety regulations.
Requirements:
- Experience in HVAC systems maintenance.
- Knowledge of safety standards related to HVAC systems.
8) Security Guard
As a Security Guard for Dubai Metro, you will ensure the safety and security of passengers, staff, and assets. This role requires vigilance, strong communication skills, and the ability to respond quickly to security incidents.
Key Responsibilities:
- Monitoring security within the metro stations and trains.
- Responding to security incidents and ensuring the safety of passengers.
- Reporting suspicious activities and ensuring compliance with security procedures.
Requirements:
- Previous experience in security roles.
- Strong observation and communication skills.
9) Al Majlis Chauffeur
This role involves providing high-quality chauffeur services to VIP clients, ensuring timely and safe transport.
Key Responsibilities:
- Driving VIP clients to their destinations safely and on time.
- Maintaining the cleanliness and condition of the vehicle.
- Ensuring a high level of customer service at all times.
Requirements:
- Valid UAE driver’s license.
- Experience in chauffeur services or VIP transport.
10) TEB Service Desk Analyst (Dubai Support)
The Service Desk Analyst will provide technical support to ensure that the IT infrastructure of Dubai Metro runs smoothly.
Key Responsibilities:
- Responding to IT service requests and incidents.
- Troubleshooting technical issues and providing resolutions.
- Logging and tracking service desk tickets.
Requirements:
- Experience in IT support or service desk roles.
- Strong problem-solving and technical troubleshooting skills.
Other Exciting Job Opportunities with Dubai Metro:
- Technical Project Manager
- HR Business Partner – Transport & Corporate
- Corporate Affairs & Communications Officer
- Reward & Talent Analyst 1
- Customer Experience Agent
- Contact Centre Operator
- Senior Security Administrator (Arabic Speaker)
- Asst Technician Airfield Civil Works/Painter
- Facility Management Consultant
- Watch Manager
- HR Advisor
- Crew Manager
- Contract Manager
- Rostering Administrator – Arabic Speaker (Talent Pool)
- Soft Services Manager
- Operations Manager (Talent Pool)
- FM Consultant – Soft Services
- FM Consultant – Hard Services
- Asset Management Director
- Operations and Property Manager
- Rostering Coordinator
- FM Consultant – Soft Services (Talent Pool)
- Firefighter (UAE Talent Pool)
- Facility Management Consultant (Talent Pool)
- Air Traffic Control Officer – Approach
- Security Guard (Talent Pool)
- Air Traffic Control Officer – Tower
- ELV Systems Technician
- Administration Coordinator
- Bid Manager
- Bids & Proposals Specialist
- FM Consultant – Hard Services (Talent Pool)
Why Join Dubai Metro?
Working for Dubai Metro offers an opportunity to be part of one of the most innovative public transport systems in the world. Employees benefit from:
- Career Development Opportunities: Dubai Metro provides continuous learning and development programs to help employees advance in their careers.
- Work-Life Balance: Employees are offered a healthy work environment that promotes work-life balance.
- Diverse Work Environment: Dubai Metro’s multicultural workforce ensures a diverse and inclusive workplace.
How to Apply for Dubai Metro Careers
Interested applicants can visit the official Dubai Metro Careers page and apply for the positions by following the application instructions. Each job vacancy includes details on qualifications and the application process. Make sure to submit an updated resume and cover letter highlighting your relevant skills and experiences.
For more details, visit the Dubai Metro Careers website and explore the numerous opportunities to join one of the region’s most prestigious transport systems.
Take the next step in your career by becoming part of a cutting-edge organization at the heart of Dubai’s transportation industry. With a wide variety of roles to choose from, there’s an exciting career opportunity waiting for you at Dubai Metro! Apply today!
1) Helpdesk Operator – Apply Here
2) Commercial & Procurement Administrator – Apply Here
3) Commercial & Procurement Manager – Apply Here
4) Assistant Technician – FM Civil & Furnit-Dubai Airport Technical Manpower – Apply Here
5) Bid & Proposals Writer – Apply Here
6) CAFM Team Leader – Apply Here
7) HVAC Assistant Technician – Apply Here
8) Security Guard – Apply Here
9) Al Majlis Chauffeur – Apply Here
10) TEB Service Desk Analyst-Dubai Support – Apply Here
11) Technical Project Manager – Apply Here
12) HR Business Partner – Transport & Corporate – Apply Here
13) Corporate Affairs & Communications Officer – Apply Here
14) Reward & Talent Analyst 1 – Apply Here
15) Customer Experience Agent – Apply Here
16) Contact Centre Operator – Apply Here
17) Senior Security Administrator (Arabic Speaker) – Apply Here
18) Asst Techn Airfield Civil Works/Painter – Apply Here
19) Facility Management Consultant – Apply Here
20) Watch Manager – Apply Here
21) HR Advisor – Apply Here
22) Crew Manager – Apply Here
23) Contract Manager – Apply Here
24) Rostering Administrator – Arabic Speaker (Talent Pool) – Apply Here
25) Soft Services Manager – Apply Here
26) Operations Manager (Talent Pool) – Apply Here
27) FM Consultant – Soft Services – Apply Here
28) FM Consultant – Hard Services – Apply Here
29) Asset Management Director – Apply Here
30) Operations and Property Manager – Apply Here
31) Rostering Coordinator – Apply Here
32) FM Consultant – Soft Services – Talent Pool – Apply Here
33) Firefighter – UAE (Talent Pool) – Apply Here
34) Facility Management Consultant – Talent Pool – Apply Here
35) Air Traffic Control Officer – Approach – Apply Here
36) Security Guard (Talent Pool) – Apply Here
37) Air Traffic Control Officer – Tower – Apply Here
38) ELV Systems Technician – Apply Here
39) Administration Coordinator – Apply Here
40) Bid Manager – Apply Here
41) Bids & Proposals Specialist – Apply Here
42) FM Consultant – Hard Services – Talent Pool – Apply Here
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